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Impossible to update

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Hello,

 

Big problem with updates. I spent many hours to try maninupulations with other adobe forums, but nobody understand or find a solution.  Here after links of forum conversations :

 

Re: Impossible to install updates

Re: Impossible to install updates - CS6 - Windows 7

 

Resume of the problem and manipulations :

 

I can't install updates for adobe design and webpremium CS6. Actual version : CS6 (8.0.1.406)

 

I tried this :

 

1/ Through the Help menu


2/ Manual updaters at :


Adobe - Digital Publishing Suite : For Windows

Adobe - DPS Desktop Tools : For Windows

Adobe - InDesign : For Windows

 

=> No problem to install updates on CS5.5,  but not on CS6

 

3/  In safe mode

 

What's happened when trying : I get any error message. The Adobe Application Manager window is  empty and when I try to update with the software a window opens with the following message "recherche de mises à jour..." or "checking for updates..." but nothing... I wait and wait...

 

Thank you for your help,


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