Quantcast
Channel: Adobe Community: Message List
Viewing all articles
Browse latest Browse all 92406

Stuck in License This Software loop - Adobe has no clue CC2014

$
0
0

For weeks now, I've been stuck in a loop with having to "License this software" or "Start trial", when trying to start any CC Application. I started since i downloaded CC2014 and is happening also when trying to start my old CC apps.

 

Have been on mail and phone with Adobe Support several times and for hours. Support have been very helpful, but after they remotely have tried to do almost everything with my Mac and CC installation, it's clear that Adobe have no clue what's causing the issue.

The forums are full of solutions to this from other users with same issue, but none of it helps. I and support have tried it all.

 

I am in a bit more luck than several others, since I can run my Adobe apps in trial mode but with 00 days left(?). Others can't even open their apps.

 

I am posting this in hope to gather all experiences me and other users have with troubleshooting this together with Adobe. I have case no: 0185617726 which has now been escalated for the third time.

 

Flemming


Viewing all articles
Browse latest Browse all 92406

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>