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Activating CS5 doesn't work because of two reasons

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Hello,

 

I have been using CS5 (student and teacher edition) for a long time and upgraded to Creative Cloud.
When I switched over to CC, I did not deactivate CS5, because I thought, I never wanted to use it anymore.
Now I wanted to install it in my notebook, to have a good graphics-software on that device, too. Unfortunately, I couldn't activate it, as there were too many acivations before.

I understand that, but I can not deactivate CS5 on the other computer, as I don't have it installed anymore.

Could you please do that for me?

 

One more problem I have: In the activation process, I am adviced to establish an internet connection.

But the internet connection is up and running (Webbrowser loads any website I am trying to access) and I am not using a proxy.

Can you give me a hint on that issue, too?

 

Regards

Christian Heisch


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