I still think that a lot of peoples have done that. When you see how many persons are suffering by this problem...
Well i have not known about the Adobe Staff tags that they are not the real help from the real support.
Thank you about that.
Normally i would send a mail but there is no option for that... to they're support team.
I said that it hard for me to get some support under the week. I have to work from 6am until 5pm with driving. and have to do some things a home.
Feature Request/Bug Report Form i think will not help or have you used it and got an answer? I want an answer not only request something.
" We normally do not send personal replies to feature requests or bug reports. We do, however, read each and every message. We use the information to improve our products and services. Your comments, suggestions, and ideas for improvements are very important to us. We appreciate you taking the time to send us this information. "
And yes i buied last year Premiere Elements to Christmas time.
I still don't understand why they didn't add support for H264, h264, X264, x264 and AVC-1 for .AVI wrapper when they have the licenses for the codec...
Also .AVI is really often used... not like .MKV