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Re: error 120000

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Greetings,

 

The download worked and installed successfully.

 

I was hoping the update will sort out a problem I encountered but it still persists.  Every time I open a response file, the application crashes.

 

I am using Adobe Acrobat XI for data collection.

 

What could be causing this?  I have been using the app since last year, never had a problem till now.

 

Regards,

Susan Wakonyo - Ng'ang'a


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