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Re: acrobat XI pro trial keeps crashing in Win7. Any ideas?

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Hi nobbynobby40,

 

Was Acrobat working fine before? Please update to v11.0.07 and check.

You can also follow the below mentioned basic troubleshooting steps and check:

> Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )

> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )

> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.

Reboot and check the performance in the enabled Admin user account.

 

Regards,

Rave


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