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Creative Cloud does not start, the pin wheel on my mac just spins, spins, spins

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I have a MacBook Pro with 370 gigs of HD available (of 500gig), 4 gigs of ram, and 2.7 ghz processor.

I installed Adobe Ai (creative cloud) and the install seemed to have worked just fine.  However, in the

creative cloud window (when clicking the icon on the top bar), there's just little blue bars that go in circles

and never seem to stop.  Sometimes, the window never appears but if I hit command-tab and I see it as

an option and select, the mac pinwheel just spins, and spins, and spins.

 

Has anyone run into this before?


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