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Re: Illustrator CC crashes on opening

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Thanks for the crash logs Rhiannabear.

 

Can you please tell me how you installed AI CC 2014 on your machine:     through Adobe Creative Cloud or some other way ?

 

If it is not installed through Creative Cloud then please un-install it first. Then delete the "Adobe Illustrator CC 2014" folder from your "Applications" folder.

 

Once you complete the above steps then quit & launch Adobe Creative Cloud application & then install the Adobe Illustrator CC 2014.

 

Let me know if it works for you.

 

With Best Regards,

Raghuveer


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