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Re: New computer - cannot re-install photoshop elements - HELP!!! Would like to upgrade

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First, there seems to be some confusion: you are talking about PSE 6, and Atul talks about CS6.

 

If you cannot get PSE 6 to run on Windows 8.1, try it in Vista or XP Compatibility Mode.

 

As for the serial number problem, someone from Adobe will need to assist you with that.


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