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non-functional installs for Shockwave Player in Firefox

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The online install for flash does not work for WIN XP-PRO SP 3, Firefox 31.0, in installing the Shockwave Player. It installs Flash Player, but not Shockwave Player.The manual install from the downloaded file :

 

   Shockwave_Installer_Full.exe

   version 12.1.3.153

 

Is also not fully functional for this.

 

 

The web page "https://www.adobe.com/software/flash/about/" says that I have Flash Player version 14,0,0,179 installed

 

However the page for testing the "Adobe Shockwave Player" (https://www.adobe.com/shockwave/welcome/) always says that I need to download a plugin.

 

Clicking the install link on the this test page for SHOCKWAVE PLAYER does not yield a functioning install either.

 

Eventually, after a lot of wandering our the Adobe web site, I went to the troubleshooting page and then on to the alternative installs page at :

http://www.adobe.com/shockwave/download/alternates/

 

- note that NONE of the items listed on the alternative installer page, say that they work in FIREFOX!! None of them.

 

I had to go into the System Requirements link (http://www.adobe.com/products/shockwaveplayer/productinfo/systemreqs/) for a table that is about IE and Netscape installs, just to find out that "11" might ALSO work in Firefox. This is a large oversight. Most people will not click the system requirements for a browser they do not use, in order to get the browser they DO use to run SHOCKWAVE.

 

Adobe really needs to fix their onllne install to work better. I have been complaining about these issues (and others, with never-ending installs that don;t work) for over a year. They also need to fix the web page ( http://www.adobe.com/shockwave/download/alternates/ ) to state that it works in FIREFOX, not just IE.

 

- again -  Most people will not click the system requirements for a browser they do not use, in order to get the browser they DO use to run SHOCKWAVE.


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