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Re: Prelude CC 2014 crashes on ingest

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Hi,

 

Thank you for your post.

 

Could you please send us the crash report so we can take a look?

 

To get the crash report , please refer the following steps:

  1. Click the “Report…” button when the warning dialog pops-up after crash. 
  2. Copy all the content in the “Problem Details and System Configuration” and paste to Textedit, then save.

 

Please send the crash report file to me - weiwang@adobe.com

 

Best regards,

Ada


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