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Re: After clean install of photoshop CS5, updates won't install due to corrupted download, Is there a server problem on Adobe's end?

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Please provide us with the following logs:

You can find them at:

Installer logs

For Mac:

Library\Logs\Adobe\Installer

For Win:

Program Files(x86)\Common Files\Adobe\Installers


AAM logs

For Mac:

/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0

For Win:

C:\Users\<username>\AppData\Local\Adobe\AAMUpdater


You can zip all the files together and send us through mail. This would help us in finding the root cause.

Appreciate your help. Apologize for the inconvenience.


Regards,

Ashutosh

asnigam@adobe.com


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