I just bought a brand new MSI laptop with Windows 8.1 and installed the CC suite. Premiere Pro and SpeedGrade continually crash when I try to use them. Premiere Pro crashes almost every other time I open it. Once it is open it works fine, but almost every other time I start it, I have to close and reopen it. SpeedGrade does the same thing, except sometimes it crashes in the middle of using it, which is VERY frustrating. These are the only programs on my computer that give me problems. The programs are installed to the OS partition on an SSD drive. Below are the error messages I receive for both programs and a copy of my computers specs. Please help me!
Adobe Premiere Pro CC has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 7.2.2.33
Application Timestamp: 532c3999
Fault Module Name: GPUFoundation.dll
Fault Module Version: 7.2.2.33
Fault Module Timestamp: 532c367b
Exception Code: c0000005
Exception Offset: 000000000009a8f5
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 84d7
Additional Information 2: 84d72b4dc5a3d80213c9686cefe70939
Additional Information 3: b9ea
Additional Information 4: b9eab8acd04a6acc51b37ec54653b7b4
Adobe SpeedGrade CC has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: SpeedGrade.exe
Application Version: 7.2.1.0
Application Timestamp: 53310645
Fault Module Name: StackHash_0ae4
Fault Module Version: 6.3.9600.17031
Fault Module Timestamp: 530895af
Exception Code: c0000374
Exception Offset: PCH_D4_FROM_ntdll+0x000000000009B13A
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0ae4
Additional Information 2: 0ae437b0d272d1d0fbcf3609ee0adbe4
Additional Information 3: c92f
Additional Information 4: c92f74bb31cdbacd81a9ea722a9da079
MSI GT60 Laptop:
- Intel Core i7 4800MQ (2.70GHz)
- 16GB Memory 1TB HDD 128GB SSD
- NVIDIA GeForce GTX 880M 8GB
- 2880 x 1620 16:9 3K Display
- Windows 8.1 64-Bit