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Clipboard Problems!

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I'm having a really huge problem with my clipboard. Well, first off I want to say that I have used Photoshop CS5.1 for quite a while now and I have never dealt with this situation before. Every time I try to upload a new template with specific sizes onto Photoshop using the "new" action in file, I am no longer given the option to use my clipboard. It'll let me use custom and the default Photoshop size option, but my clipboard can't be accessed in any way. I'm really at a lost of what to do and I would greatly appreciate it if someone can help me fix this problem.


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